1 / What is a virtual assistant?

A virtual assistant (VA) provides professional administrative, organisational, and support services remotely. Think of us as your extra pair of hands, helping you handle tasks so you can focus on what’s most important.

2 / What tasks can you help with?

We offer a wide range of services, including:

• Email and diary management

• Social media management

• Customer support

• Travel planning

• Data entry and research

• If you have a specific task in mind, let us know - we can tailor our services to suit your needs!

3 / How do you track your time?

We use time-tracking software to log the time spent on your tasks. You’ll always receive a breakdown of hours worked, so you know exactly where your time and money are going.

4 / How do we communicate and share tasks?

We’ll work in the way that suits you best. Whether it’s via email, phone calls, video chats, or collaboration tools.

5 / What are your working hours?

Our standard hours are  Monday to Friday, 9 am–5 pm, but we’re happy to discuss any specific requirements or time zones if needed.

6 / Do you offer one-off support or ongoing help?

Both! You can hire us for a one-off project, occasional help, or ongoing support. Check out our Pricing page for more details.

7 / How do I know if you’re the right fit for me?

We offer a free discovery call to chat about your needs, answer your questions, and explore how we can help. This no-obligation call is a great way to see if we’re a good match.

8 / How do I get started?

It’s easy! Book a free discovery call here. Once we’ve had a chat and agreed on a plan, we’ll get started straight away.

9 / Do you use AI?

It depends on the client's preferences. Some clients like us to use specific tools to streamline tasks and save time, while others prefer a more customised or straightforward approach. We always work within the brief you provide to ensure we meet your expectations.

10 / What happens if you have too much work on?

If my schedule is full, I’ll be upfront about timelines and availability. My goal is to provide you with the best possible support, whether that’s working with me directly or through a carefully selected expert. Let’s discuss your needs and find the right solution for you!